FAQs

FAQs	Answers

What is the estimated delivery time for my order?

We typically deliver orders within 2-3 working days. However, delivery times may vary during public holidays. Read our Shipping Policy.

Do you offer a warranty on your products?

Yes, we offer a 7-day checking warranty on eligible products. This allows you to inspect the item for functionality.

Can I return an item if I change my mind?

We do not accept returns for change-of-mind purchases. Please refer to our return policy for more details.

What condition should the product be in for a return?

Products must be returned in their original, unused condition, without any damage or missing accessories.

Do you sell original products or copies?

At Dreamers Cart, we offer both original and master copy products to suit your needs.

Are there any shipping charges?

Yes, we charge a flat rate of 150 PKR for shipping. However, shipping is free for orders over 2500 PKR.

Can I pick up my order instead of having it delivered?

Yes, you can request self-pickup at your nearest courier office for added convenience.

What should I do if I receive a damaged product?

If you receive a damaged product, please contact our customer support team immediately to discuss repair or replacement options.

How can I contact customer support?

You can reach our customer support team via email at dreamerscart.pk@gmail.com or through WhatsApp at 0322 0390692.

What happens if I return a product without the original packaging?

Returns missing the original packaging or accessories may be denied at Dreamers Cart’s discretion. Please ensure all items are included.